Delivery

All in-stock items available for fast delivery right to your door.

Same-Day Dispatch Policy

  • Weekday Orders (Mon–Fri before 3 PM): Orders placed before 3 PM Monday to Friday are dispatched the very same day.
  • Late Friday & Weekend Orders: Orders placed after 3 PM on Friday or over the weekend will be dispatched first thing on Monday morning.
  • Standard Delivery Timeframes: Once dispatched, standard delivery typically takes 3–5 working days.

Regional Shipping & Timing Variations

Please note we only ship to the mainland UK.

Out-of-Stock Items

If any item in your order is currently out of stock, this will be clearly noted in your Order Confirmation email.

Please Note: If your order includes a mix of in-stock and out-of-stock items, we will hold the order and dispatch everything together in a single delivery once all items are back in stock.

Delivery Locations & Delays

We ship across the entire mainland UK. While we strive to meet standard delivery windows for outlying regions, occasional delays can happen. If your delivery is delayed, our team will contact you directly to keep you updated.

Delivery Signatures & Inspection Requirements

A signature is required for all deliveries, so please ensure someone is available to receive your order.

Inspecting Your Order: We strongly urge you to thoroughly inspect your items upon arrival while the driver is still present.

Reporting Damage: Any physical damage must be reported immediately upon receipt. Once a delivery is signed for without noting damage, any subsequently reported damage will not be covered by insurance.

Packaging Responsibilities: Inspecting items immediately helps avoid costly return shipping fees. If you need to return an item, it must be safely packaged. If the original packaging is missing or damaged, it is your responsibility to source suitable packaging for safe transport back to us.

Missed Deliveries

If you aren't available when delivery is attempted, the courier will leave a calling card with instructions on next steps, including the number of re-delivery attempts remaining. You may also have the option to pick up your package from your local depot. If you need assistance rescheduling a delivery, please reach out to our team.